Terms & Conditions

By browsing and using this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Pellacraft Ltd’s relationship with you in relation to this website.

The term “Pellacraft Ltd” or “us” or “we” refers to the owner of the website whose registered office is Hermitage House, Hermitage Way, Mansfield, Nottinghamshire. NG18 5ES United Kingdom. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Terms of Payment: 
Within 30 days from invoice date.

Quantity variation: 
We shall be deemed to have fulfilled our contract by delivery of a quantity within 10% Plus or Minus of the quantity ordered. The goods will be charged pro rata.

Retention of title: 
All good supplied by Pellacraft Ltd remain our property until any outstanding account is paid in full.

We reserve the right to alter any prices, details or designs of products illustrated without notice.

These will be submitted for approval and will be charged for if not returned in good condition.

Carriage & Delivery: 
Every effort will be made to deliver on time, but we cannot be held responsible for delays in shipment or late delivery. No carriage is charged on made to order products as it is included in the price. Carriage is however charged on stock products as follows:

For orders less than £50
Signed for delivery (Royal Mail 2-3 days)
For orders less than £50
Next day delivery (Royal Mail Special Delivery)
Signed for delivery (Royal Mail 2-3 days)
Next day delivery (Royal Mail Special Delivery)
Next day delivery (Royal Mail Special Delivery or TNT/Parcelforce)
Next day delivery (TNT/Parcelforce)
Next day delivery (TNT/Parcelforce)
Next day delivery (TNT/Parcelforce)
For orders over £2500
Next day delivery (TNT/Parcelforce)


Claims arising from damages, delay or partial loss in transit must be made within 5 working days of receipt of goods.

Cancellation charge: 
A charge will be made on all cancelled orders

All Prices shown are subject to VAT at the current rate.

The prices shown are in Pounds Sterling and are subject to fluctuation in the Exchange Rate. All prices and specifications are subject to sight of artwork and may change without prior notice. All prices exclude VAT, origination and delivery unless otherwise stated.

Artwork & Design: 
Artwork and design facilities are available. An extra charge is dependent on the amount of work involved.